Tenant Satisfaction Measures 2023-2024
The Government’s Regulator of Social Housing has introduced a new system to assess how well social housing landlords in England are delivering quality homes and services. Starting April 1, 2023, the City of Wolverhampton Council must collect, report, and publish Tenant Satisfaction Measures (TSMs) data to give tenants more visibility of its performance. The Council has published the figures for 2023/24 on the Council's website.